Text Message Terms and Conditions

Monarc Collective Customer Notifications. When you agree to receive texts, we send you updates about your appointment, your contract, your job, and your payments, from your sales representative and from our office. Examples: a reminder before your appointment with a way to confirm, reschedule, or cancel it; a note that your contract is ready to review; a message that your installation crew is on the way; a payment reminder or receipt.

These are service messages about work you have asked us for. Promotional messages, such as offers or seasonal reminders, are a separate choice on the opt-in page and are never sent under this program unless you have separately agreed to them.

You agree to receive text messages on our opt-in page, which you reach by scanning the QR code your sales representative shows you at your appointment or by opening the link in the email we send you afterward. On that page you turn on text messages yourself, on your own phone, by agreeing to the statement "I agree that Monarc Collective may text me at [your number] about my appointment and project." Text messages are a separate switch from email and from phone calls, and the switch is off until you turn it on. Our employees cannot turn it on for you.

Agreeing to receive text messages is not a condition of purchasing anything from us.

Message frequency varies. Message and data rates may apply.

How many messages you receive depends on your appointment and project activity. Most homeowners receive a few messages around each appointment and a few more over the course of a job. Your mobile carrier may charge you for the messages you receive under your plan; check with your carrier if you are not sure.

Reply STOP to any message from us to stop receiving text messages.

After you reply STOP we will send one final message confirming that you have been unsubscribed, and no further texts will be sent to that number. You can also opt out by emailing info@monarccollective.com, calling 617-326-2111, or telling us in any other reasonable way, and we will honor it promptly. If you opt out and later want texts again, reply START to a previous message from us.

Replying STOP stops our automated messages to you, text and email updates alike. It does not cancel your appointment or your contract. If you have an appointment or a job in progress and something time-sensitive comes up, our office will call you.

Reply HELP to any message from us for help, or contact us at info@monarccollective.com or 617-326-2111.

Our office is at 447 S Main St, Attleboro, MA 02703.

Carriers are not liable for delayed or undelivered messages. Message delivery depends on your carrier and your device, and we cannot guarantee that every message will be delivered or delivered on time. Where a message has a deadline, such as confirming an appointment, our office will follow up by another method if we do not hear from you.

• You confirm that the number you opted in with is yours and that you are the account holder or have the account holder's permission to receive texts on it.
• If your number changes, or you give up a number you opted in with, please tell us so we do not text the next person who is assigned it.

Your phone number and your text-messaging consent are used only to send you the messages described here. They are not shared with, sold to, or rented to third parties, affiliates, or lead generators for marketing or promotional purposes. See our Privacy Policy for the full picture.

Monarc Collective Sales Rep Notifications. Monarc Collective LLC also sends text notifications to its own sales representatives and staff who opt in inside the Monarc platform, either on the one-time screen shown when they sign in or with the box on their own profile page, by agreeing to the statement "Monarc Collective Sales Rep Notifications: I agree that Monarc Collective LLC may text me at [your number] about appointments offered or assigned to me, scheduling updates, and follow-up tasks on customers assigned to me. Message frequency varies. Msg & data rates may apply. Reply STOP to opt out, HELP for help. Agreeing is not a condition of working with Monarc, and I can change this at any time. Terms: monarccollective.vercel.app/terms | Privacy: monarccollective.vercel.app/privacy" These messages cover appointments offered or assigned to them, scheduling updates, and follow-up tasks on customers assigned to them.

Opting in is voluntary and is not a condition of working with Monarc; declining never blocks anyone from their work. Message frequency varies. Message and data rates may apply. Reply STOP to opt out, HELP for help, or change your choice on your profile page at any time. Carriers are not liable for delayed or undelivered messages.

If we change these terms we will post the new version here with a new date at the top. If a change affects what you receive, we will tell you by text or email before it takes effect.

Monarc Collective LLC
447 S Main St, Attleboro, MA 02703
info@monarccollective.com
617-326-2111